At Cortina Watch, your purchase is only the start of a wonderful journey with us. We're here to help with any timepieces that you bring in, and keep them in top condition.
How We Can Help
Does Cortina Watch service all watches?
Yes, we service all watch brands.
Cortina Watch is the official agent for H. Moser & Cie. and Franck Muller. If your watch is from another brand and you would prefer to send it for servicing by the official agent, we will help you with the process.
My watch needs servicing, what should I do?
Please bring your watch for servicing to any Cortina Watch boutique. Our sales staff will be on hand to help with the process. Please find our boutique locations here. (link to boutique info page)
How can I check on the status of my service?
Kindly call the boutique where you deposited your watch for servicing. Please prepare your repair chit number given upon sending your watch to repair and/or servicing – we will be able to trace your case and provide an
Is there any warranty after servicing?
Cortina Watch provides a twelve-month warranty upon completion of servicing.
For watches serviced by other official agents, the warranty may vary from twelve to twenty-four months depending on the official agent.
Your watch purchases should be stress-free. Enjoy the Cortina Guarantee.