At Cortina Watch, your purchase is only the start of a wonderful journey with us. We're here to help with any timepieces that you bring in, and keep them in top condition.
How We Can Help
Does Cortina Watch service all watches?
Yes, we service all watch brands. Cortina Watch is the official agent for H.Moser & Cie. and Franck Muller. If your watch is from another brand and you would prefer to send it for servicing with the official agent, we will help you with the process.
My watch needs servicing, what should I do?
Please deposit your watch for servicing directly at our service centre, Horology Services at Capitol Singapore, or at any Cortina Watch boutique.
How can I check the status of my watch repair?
Kindly call the service centre or boutique where you deposited your watch. Please prepare your repair chit number that was given upon sending your watch for repair and/or servicing – we will be able to trace your case and assist you.
Is there any warranty after servicing?
Cortina Watch provides a minimum twelve-month warranty upon completion of servicing.
The warranty may vary from twelve to twenty-four months depending on the official agent.
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