5.0
From over 500 reviews
05/08/2025
Went to patek boutique here, Elvis the one who served me, gave a really good service
Christy Ngng, Paragon 05/08/2025
02/08/2025
Lovely boutique, with attentive and friendly staff. Wonderful shopping experience.
Xinjing Cynthia, Franck Muller at Marina Bay Sands 02/08/2025
02/08/2025
Outstanding Service from Jessie! I recently purchased an Omega and was assisted by Jessie. From the moment I stepped in, she was warm, attentive, and highly professional. Jessie took the time to understand what I was looking for, patiently answered all my questions, and made thoughtful recommendations without ever being pushy. Her genuine care and excellent product knowledge made the experience smooth and enjoyable. It’s clear that she takes pride in her work and truly values her customers. Thanks to Jessie, I left not just with a stunning timepiece, but with full confidence in my purchase. Thank you, Jessie, for the exceptional service—I highly recommend her to anyone looking for a top-notch shopping experience!
Kenny Eng, Capitol 02/08/2025
02/08/2025
Joy is an exceptional representative who goes above and beyond to provide a seamless and personalized experience. Her deep expertise in watches allows her to offer valuable, tailored advice, always considering the customer’s needs and preferences first. What truly sets her apart is her outstanding customer service; she is attentive, patient, and genuinely passionate about helping clients find the perfect timepiece. Dealing with Joy feels like working with a trusted advisor rather than just a salesperson. Highly recommend her for anyone seeking a knowledgeable, customer-centric watch specialist!
Chin Poo, Raffles City 02/08/2025
02/08/2025
I visited Franck Muller today and was overwhelmed by the massive selection of watches. Thankfully Rachel came over and explained the detailed history and different collections available. Really enjoyed my experience here and would definitely recommend Rachel!
Natalie Chua, Franck Muller at Marina Bay Sands 02/08/2025
02/08/2025
YC provided exceptional service when helping my wife and me adjust our Tudor watch. He was professional, patient, and meticulous throughout the entire process. It’s rare to meet someone so knowledgeable and genuinely passionate about what they do. We truly appreciated his care and attention to detail — it made the experience smooth and enjoyable. Highly recommend YC for anyone looking for top-notch service!
Min Tun Ye, Mandarin Gallery 02/08/2025
02/08/2025
Had the pleasure of meeting Ms. Catherine at this branch. She was kind, friendly, polite and attentive. She made us feel welcomed from the very start and patiently catered to all my requests. I’ll definitely be coming back and would highly recommend meeting Ms. Catherine.
Mathan Vasu, Paragon 02/08/2025
31/07/2025
Had a wonderful experience with Yoki at Franck Muller boutique MBS. She was very welcoming and allowed me to try on different pieces of watches that I was interested in. I definitely recommend this boutique!
Yelong Ta, Franck Muller at Marina Bay Sands 31/07/2025
29/07/2025
Many thanks to Louis for his attentiveness and great customer service.
Jolyn Tok, Paragon 29/07/2025
29/07/2025
Great service at the Franck Muller boutique in MBS. Hui Yee very friendly and helpful. Although the watch I wanted wasn’t in stock, they assisted with placing an order smoothly. Very professional experience.
KianYao Wa, Franck Muller at Marina Bay Sands 29/07/2025
29/07/2025
Had a fantastic experience with Angie Quek at Patek as initially was apprehensive to go in. Thank you very much
Michele Wong, Paragon 29/07/2025
28/07/2025
Recently purchased a Rolex watch from your store . This was only possible because of the outstanding service given by Stefanie .. Even though I don’t live in Singapore and had to fly down to collect the watch , it was all worth it and all credit goes to Stefanie . Warm, patient , knowledgable and has no problems going out of the way to help her customers .. I saw her deal equally efficiently with multiple customers . I would love to buy more watches and your store would be now be my first choice..
Suleman Merchant, Paragon 28/07/2025
22/07/2025
We recently purchased a Patek Philippe timepiece from Cortina Watch Paragon, and Jenny made the entire experience welcoming and genuinely memorable. We will definitely purchase more timepieces from Cortina because of Jenny's professionalism, in-depth knowledge and after-sales communication. Many thanks Jenny :)
Jenny Jong, Paragon 22/07/2025
22/07/2025
Had such a great experience at Cortina Watch Raffles City, all thanks to Justin Lee. He’s super down-to-earth and easy to talk to, which made buying my first Cartier watch really enjoyable. He was patient, helpful, and made the whole process feel smooth and stress-free. If you’re thinking of getting a watch, I’d definitely recommend looking for Justin — he’s awesome to deal with!
theearlgreygirl, Raffles City 22/07/2025
21/07/2025
First bought my Cartier Tank and next a Rolex Datejust, both times with Nicole and both times the shopping experience have been relaxed and pleasant!
Hongyi, Paragon 21/07/2025
21/07/2025
Great service and wide selection of watches. Staff were friendly and knowledgeable. Highly recommended!
Lin Ms, Franck Muller at Marina Bay Sands 21/07/2025
20/07/2025
I had an excellent experience with the customer service team throughout the process of purchasing a very fine watch. They were professional, knowledgeable, and attentive, ensuring that every detail was handled with care. From initial inquiry to final delivery, their communication and support were outstanding. I highly recommend their service for anyone looking for a seamless and trustworthy buying experience.
Ami Bilimoria, Capitol 20/07/2025
19/07/2025
Dear Cortina Watch Team, I recently visited your Raffles City boutique and was served by Gerard and Justin. I would like to express my sincere appreciation for their outstanding service. Both of them were extremely professional, knowledgeable, and attentive to my needs. They patiently explained the details of the timepieces, provided helpful recommendations, and made the entire experience truly enjoyable. Their warm and courteous approach reflects the high standards of Cortina Watch, and I will not hesitate to recommend your boutique to my friends and family. Please extend my thanks to Gerard and Justin for their exceptional service.
Nicholas Sng, Raffles City 19/07/2025
19/07/2025
Great experience with Keith Toh! He patiently engaged us and explained about the different products available. It was a very pleasant session and would definitely ask for him again. Highly recommend him, professional and bright personality.
Ng Chyi Mei, Paragon 19/07/2025
18/07/2025
Very nice boutique with a wide selection of watches. The staff was very helpful and knowledgeable to answer all our concerns.
Junie Lee, Franck Muller at Marina Bay Sands 18/07/2025