At Cortina Watch, we take pride in delivering a smooth and streamlined shipping process to ensure your cherished NORQAIN timepiece purchase arrives in impeccable condition. We offer complimentary shipping within Singapore, with exclusions only in restricted areas, as detailed in our terms and conditions. While international shipping is not currently available through our Singapore-based online watch shop, overseas customers are invited to explore our global network of
luxury watch stores for international purchase options.
You may also opt to pick up your order at any Cortina Watch boutique near you in Singapore. Simply select the self-pick up option during checkout or at point of purchase. You will receive an email notifying you that your order is ready for pickup, and you may also change the pickup point after selection and order confirmation via this same email.
In the rare event that you require a return or exchange, our staff can facilitate a seamless returns process so long as all stated return conditions outlined in
our FAQs are met. Upon verification by our team, you will receive a full refund in the form of store credit. For more information, do reach out to our dedicated customer support team who are always ready to assist with inquiries or concerns regarding prices, purchasing, or after-purchase support.